If you own a NordicTrack treadmill and it’s acting up, you’re not alone. These popular home fitness machines—especially high-tech models like the NordicTrack X22i, X32i, Commercial 1750, and EXP 10i—can experience a variety of mechanical and electronic issues over time. Whether your incline won’t adjust, your touchscreen is frozen, or the belt is slipping, Norton Fitness is here to help with professional treadmill repair services.
We specialize in repairing NordicTrack treadmills and can quickly diagnose and fix most issues so you can get back to your workouts with minimal downtime. With years of experience in home fitness equipment and a commitment to quality service, we’re your trusted choice for NordicTrack treadmill repair.
Common Issues with NordicTrack Treadmills
We receive repair calls for all sorts of NordicTrack treadmill problems, including:
1. Touchscreen Malfunctions
Models like the X22i and X32i feature large HD screens that run iFIT, but they sometimes freeze, won’t power on, or get stuck during updates. This is a common issue that may involve software, wiring, or the screen itself.
2. Incline/Decline Not Working
The popular incline and decline features are a big reason people invest in NordicTrack treadmills, especially the incline trainers. But if the incline doesn’t respond or gets stuck, the motor or sensors may need replacement.
3. Belt Slipping or Stopping
If your walking or running belt hesitates or slips while in use, it may need to be adjusted or replaced. Improper lubrication or worn rollers can also cause this issue.
4. Motor Problems
Over time, treadmill motors can wear down, especially if the treadmill hasn’t been properly maintained. Loud noises or sudden shutdowns can be a sign that your motor is failing.
5. Power and Wiring Issues
Loose connections, worn-out power cords, or short circuits can prevent your treadmill from turning on or staying on consistently.
We Fix These NordicTrack Treadmill Models and More
We commonly repair:
- NordicTrack X22i Incline Trainer
- NordicTrack X32i Incline Trainer
- NordicTrack Commercial 1750
- NordicTrack EXP 10i
- NordicTrack Elite Series
- Older NordicTrack models
Even if you don’t see your model listed, chances are we’ve worked on it before.
Why Choose Norton Fitness?
✅ Fast, Professional Repairs
We know how frustrating it is to have a workout machine that doesn’t work. That’s why we prioritize fast turnaround times and show up prepared with tools and diagnostics.
✅ NordicTrack Expertise
Our technicians are familiar with the common problems of NordicTrack’s iFIT-enabled treadmills, and we often carry or can source the necessary parts quickly.
✅ Real OEM Parts
We use real OEM parts whenever possible to ensure the longevity of your repairs. Beware of services using off-brand parts—they might work temporarily but often fail early.
✅ Transparent Service
No surprises. We provide clear estimates and communicate throughout the repair process so you know what’s happening with your equipment.
When to Repair vs. Replace Your NordicTrack Treadmill
Wondering if your treadmill is worth fixing? Here’s a quick guide:
| Repair | Replace |
| Minor belt issues | Severe frame damage |
| Software or screen glitches | Outdated machine with no parts available |
| Motor issues with no burning smell | Cracked deck or rusting hardware |
| Incline motor replacement | You’ve already replaced major parts 2+ times |
In many cases, repairing is significantly cheaper than replacing—especially for high-end models like the X32i or Commercial 1750. We’ll give you an honest assessment so you can make the best choice.
Service Areas
We provide NordicTrack treadmill repair in:
- Dallas–Fort Worth Metroplex
- Houston
- Austin
- San Antonio
- Oklahoma City
- And surrounding areas
Don’t see your city? Contact us—we may still be able to help or recommend a trusted partner nearby.
NordicTrack Maintenance Tips
Regular maintenance can extend the life of your treadmill and prevent future breakdowns. Here are a few key tips:
- Lubricate the belt every 3–6 months (use treadmill-grade lubricant)
- Wipe down your machine after each use to prevent dust buildup
- Update iFIT software regularly to avoid touchscreen bugs
- Keep the treadmill on a level surface
- Unplug when not in use, especially during storms
Need help with a tune-up or preventative maintenance? We do that too.
Frequently Asked Questions (FAQ)
How long does a typical repair take?
Most repairs take 1–2 hours once we’re onsite. For rare parts or major motor issues, turnaround can be 3–5 business days.
Do you offer in-home service?
Yes, we come to your home or garage—no need to haul a 300 lb machine anywhere!
Can you fix iFIT connection issues?
Absolutely. Many iFIT problems are related to Wi-Fi, software, or updates. We can troubleshoot and help you get it running again.
Is my treadmill worth fixing?
If it’s a model like the X22i, X32i, or Commercial 1750, repairs are usually worth it. These machines retail for $2,000–$4,000, so investing a few hundred dollars in repairs is often smart.
Schedule Your NordicTrack Treadmill Repair Today
Don’t let a broken treadmill stop your fitness goals. Whether you need a NordicTrack incline trainer repair, touchscreen fix, or belt replacement, we’ve got you covered.
📞 Call us today or fill out our online service form to get a quote or schedule your repair.
We’re here to help you stay fit, safe, and moving.